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Furniture & Mattress Service You Can Count On

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At Naturally Wood Furniture & Mattress, our relationship doesn't end after delivery. We're committed to helping you enjoy your furniture and mattress for years to come.

Why Choose Our Service Department?

✔ Locally owned and operated since 1977
✔ Dedicated in-house service team
✔ Manufacturer warranty assistance
✔ Parts ordering and replacement coordination
✔ Honest evaluations and recommendations
✔ Convenient scheduling

Mattress Warranty Assistance

Experiencing an issue with your mattress? We can help guide you through the warranty process.

 

Our team can assist with:

  • Warranty claim evaluations
  • Manufacturer documentation requirements
  • Inspection coordination
  • Replacement and exchange information
  • Product care recommendations

We make the process as simple and stress-free as possible.

Furniture Service & Repairs

Our service department can assist with many common furniture concerns, including:

  • Recliner mechanism issues
  • Power recliner troubleshooting
  • Lift chair repairs
  • Loose or damaged hardware
  • Warranty-related concerns
  • Replacement parts ordering
  • Manufacturer defect inspections
  • Furniture adjustments and evaluations

If your furniture was purchased from us, our team will work directly with the manufacturer whenever possible to help resolve issues quickly and efficiently.

What our customers are saying

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BEHIND THE DOOR

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Meet Our Super Team

Together, we’ve built a business that not only supports our design habit but lets us have our hands on the whole process, from product development through the customer experience. It’s how we design pieces that are in it for the long haul.

Karen Hill

FURNITURE DESIGNER

Alice Lawson

STORE MANAGER

Bruno George

FURNITURE DESIGNER

HOW IT’S MADE

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By Hand With Lots Of Love

Everything we make and sell is built to last by our craftsmen and designers. We cut out middlemen and sell directly to save you up to 50% compared to other retailers while still using the finest materials.

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